Email attachment SOP

Standard Operating Procedure for Opening Email Attachments

1. Objective

This SOP aims to establish and maintain a secure environment for opening email attachments.

2. Scope

This SOP applies to all employees who receive email attachments.

3. Definitions

For the purposes of this SOP, the following terms shall have the following meanings:

• Email attachment: A file that is attached to an email message.
• Malware: A malicious software program that can damage or steal data.
• Phishing: A fraudulent attempt to steal personal information, such as passwords or credit card numbers, by pretending to be a legitimate company.

4. Requirements

All employees must comply with the following requirements to open email attachments safely:

• Only open attachments from senders that you trust.
• Be aware of the risks associated with phishing emails.
• Do not click on links in emails from senders that you do not trust.
• Do not open attachments in a format you are not familiar with.
• Use a virus scanner to check all attachments before opening them.

5. Procedures

The following procedures shall be implemented to open email attachments safely:

* Only open attachments from senders that you trust. If you do not recognize the sender, do not open the attachment.

* Be aware of the risks associated with phishing emails. Phishing emails can look like they are from a legitimate company, but they are from a scammer trying to steal your personal information. Do not click on links in emails from senders that you do not trust.

* Do not open attachments in a format you are not familiar with. If you are unsure what type of file an attachment is, do not open it.

6. Documentation

The following documentation shall be maintained to comply with this SOP:

* Email security policy

* Email security procedures

* Email security training records

7. Reporting

Please report any security breaches to the IT department.

8. Maintenance

ZFP must maintain its email security program on an ongoing basis. ZFP must review its email security program annually and make any necessary changes.

9. Resources

The following resources are available to help you comply with this SOP:

• Email security training with Patrick
• Email security best practices
• Computer scan by IT department

10. Conclusion

Complying with this SOP is an essential part of protecting email data. Following the steps outlined in this SOP can help ensure your email data's security.